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Call our UK sales and support line free on 0800 012 1607 or 01234 269 911

We are able to offer a 10 year insurance backed guarantee - please ask for more details.

FAQs

Please see below some of the more frequently asked questions from our customers. If you still need assistance please contact us on 01234 269 911.

Here at KCW we supply and fit a huge range of standard and bespoke windows and doors in many different styles, colours and finishes. Manufactured in uPVC, aluminium and with a further option of composite doors, we are confident that we can help you choose the right product to suit your requirements. Why not call us or visit our showroom to discuss your needs with one of our friendly sales team?
Absolutely not, we proceed at all times at a pace that you feel comfortable with.
KCW are members of Checkatrade.com and accredited members of 'dgcos' (Double Glazing and Conservatory {quality assurance} Ombudsman Scheme). If you wish to visit one of our previous customers we can also arrange this, just call us on the above number.
As accredited members of 'dgcos' (Double Glazing and Conservatory {quality assurance} Ombudsman Scheme) we offer all our customers an insurance backed 10 year guarantee. For more information click here.
Yes we can. For details on our complete range of bespoke and flood defence doors please speak to a member of our sales team.
Yes we are. Please ask for details.
Under normal circumstances we never remove a window or door that we cannot replace the same day. If in some circumstance we would need to do this we would ensure that the property was boarded up and secure before leaving site.
We at KCW like to think of ourselves as guests in your house. We respect all aspects of your privacy and will never overstay our welcome. Normally this process takes less than 45 minutes to measure and run through the products we offer. If it takes longer that not a problem either.
We have a show room in Shuttleworth Road, Bedford where we have over 20 styles of windows and doors. We have lots of colour options and you will always be more than welcome.
Of course, KCW have 40 plus years of installing in Bedfordshire so will be able to find a property similar to yours that we have worked on.
Since the company was founded it has always been the ethos that we offer “The best price first time”
All our products are sold with an insurance backed 10 year warranty, click here for more information.
u-value is the measurement of how easily heat can pass through a material. The whole window (the frame and the glass) is assessed on its efficiency at retaining heat. The lower the u-value the better the performance.
We would normally liaise with you to arrange to get your windows fitted within 4 weeks.
DBS - Disclosure and Barring Service, CSCS - Trained to work on construction sites, PASMA – Mobile Access Towers – IPAF – Powered Access Equipment Licence, Approved Guardian Installers.

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