Call our UK sales and support line free on 0800 012 1607 or 01234 269 911

KCW Trade Counter now open!

Privacy Policy

Thank you for visiting our website and hope you found it informative.

During your visit we may collect personal information about you. But don’t worry, we are regulated under the General Data Protection Regulation and the information you share with us will be used in the correct and lawful manner.

If you have used our Website to contact us, we will ask for the following personal information:

  • Name
  • Telephone number
  • Email address
  • Address

Some parts of our website may use cookies, which monitor the pages you use to help us provide a better online service.

We will use your personal information, in the manners specified below, in order to ensure that we are able

  • To deliver the highest quality service to you
  • To provide a quotation
  • If we have a contract to fulfil our obligations and deliver the services under that contract
  • Where we have fulfilled a contract, to continue to honour our warranty and guarantee commitments
  • To monitor customer satisfaction and gather feedback
  • To be able to contact you in relation to additional good and services that are available

When you are using this site you are agreeing that we may use your personal information for the purposes of this Policy. If you do not wish to agree with these conditions of use than you should not use this website.

We only share your personal information internally with our employees and agents who have a need to use it.

We will hold the personal data provided by you from using this Website for the timeframes specified below:

  • If you have a contract with us for 10 years from the completion of the installation
  • If you do not have a contract, we will store your data for 6 years from the date of collection

Our website may contain links to enable you to easily visit other websites of interest. Once you leave our site, remember that we can’t control the protection, privacy or Accuracy of any information you provide or they provide you. Please look at the privacy policy to understand the rules that govern each site. We are not responsible for the content, availability of the product, or to be held liable for any loss or damage you incur as a result thereof.

We reserve the right to vary the conditions of use at any time and will post any variations here. You will be deemed to have accepted variations if you continue to use this website after they have been posted. You are advised to review the conditions of use on a regular basis

We will take every care and precautions to ensure that information published on this website or by third parties are accurate when posted and regularly updated but cannot guarantee or be held liable for its accuracy or timeliness. We may change the information at anytime without notice. You must not rely on the information on the website and you acknowledge that you must take appropriate steps to verify this information before acting on it. This website contains material which is owned or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance to copyright notice.

Need a question answering, guide or a price?

Contact us Download centre

Copyright © KCW Windows 2023. All rights reserved.   /   web design - NASCO MEDIA